Check-in time is 1:00pm and check-out time is 9:30 am each day.
Please click here for resort amenities and room features.
Superior rooms are conventional rooms filled with classical atmosphere, and found in double storey buildings. It comes in either a twin, triple and quad room type. Club Deluxe rooms are designed based on French style which offers a comfortable place to stay.It has fitted in a TV & mini cooler.
If you are from Asians countries, adaptors or transformer are not needed but advisable to carry with you as some electrical voltage may differ. In Malaysia, the electricity runs on 240 volts with 50 Hz system.
Limited activity such as kayaking and standup paddle is available due to Redang island is located in Marine Park. This is also to protect the marine life and safety of guest.
Kindly enquiry with receptionist upon your stay.
Yes. Please refer to the page on Rates and Packages for details. (LINK)
Within 2 working days. Kindly check your inbox mail or refer to junk / spam mail if failed to received.
Through telephone, fax or e-mail. Please specify your confirmation number or name according to the Reservation Form.
In case of cancellation, a written notice must be received and acknowledged by Kuala Lumpur Sales Office (KLSO) at least 21 days prior to the GIT/FIT scheduled arrival.
Yes. We will e-mail the confirmation within 2 working days. Kindly check junk / spam mail to acknowledge if failed to receive.
As early as possible, at least 2 working days before arrival date. However, the date and room are subject to available upon request / confirm, based on first come first serve.
Yes. Pre-arrangement such as cake, room decoration, flowers, candle light dinner, etc. are available upon earlier request. It is chargeable.
The snorkeling trip is inclusive in the package but not compulsory to join.
There is no further discount or refund on snorkeling trip if you don’t want to join or the trip is cancelled due to sea and weather condition.
All payment received is non-refundable and non-transferable.
There are basically 3 options: by airplane, bus or own transport. You can also drive on your own, details of road maps are available at here. (LINK)
Kuala Terengganu Airport / Bus Station transfer is available upon request. It is chargeable.
It takes at least 1 hour 45 minutes depend on sea and weather condition.
We suggest that your flight arrive latest at 8.00am to catch up the earliest ferry at 9.00am. Otherwise, we will arrange next ferry schedule at 10.30am。No afternoon ferry in.
Yes, we do provide the airport & bus station pick up service if you need us to pick you up from airport or bus station. A fee of RM 40 per person for return KT airport transfer and RM 20 per person for return KT Bus station transfer. Adult & child are same rate.
Yes, we do provide the pick up service from KT Town Hotel to Jetty. A fee of RM 10 per person, adult & child are same rate.
Please make sure that you reach the jetty 1/2 hrs before . Register at our counter “K3 – Redang Beach Resort” first before boarding.
We operate a scheduled ferry transfer service from TTI Jetty, Kuala Terengganu to the resort everyday. Around 1.5 hours boat ride and will take you directly to Redang Beach Resort. Below are our ferry schedule
Ferry in to Island: 9am
Ferry out from Island: 11am
Second is a scheduled speed boat service from Merang Al-Ameen Jetty, Kuala Terengganu to the resort everyday. Around 45 mins boat ride. Below are the boat schedule
Boat in to Island: 11am
Boat out from Island: 9am
*Daily ferry or speedboat departure schedule subeject to change due to weather condition, our reservation team will confirm your ferry timing prior your arrival.
All reservation must be guaranteed with a NON-REFUNDABLE/NON-TRANSFERABLE BOOKING FEES OF RM 100.00 PER PERSON in 07 days after confirmation received.
The Company requires full payment for each booking to be made to KLSO at least (21) days prior to arrival.
Yes. Kindly contact our receptionist for details.
Our full time Activities personnel can arrange any island activity for you from their desk, located adjacent to our lobby. diving, snorkeling, canoeing, jungle trekking are all available nearby the resort.
Please click here for resort amenities and room features.
We serve local food mainly on Chinese cuisine. Vegetarian food is available upon earlier request.
No. We are serving pork-free food menu.
Yes, all travelers need to purchase RTK Antigen kits by themselves. Test in front of our staff before boarding. It is recommended that travelers fast for at least one hour before the test.
Yes, as per the lastest governement guidelines, only fully vaccinated individuals will be able to stay at out resort.
Yes, according to the latest government guidelines, fully vaccinated families with kids under 12 years old (even if they are not vaccinated) can travel for a leisure holiday. Proof of the same residence may be required at check-in.
Our enhanced safety protocol requires guests to be “Low Risk” during their stay. Unfortunately, you will need to reschedule your stay. Please contact us for assistance.
Malaysia has an equatorial climate with uniform temperatures throughout the year.
Yes. We provide free WIFI in Lobby area only.
English is the common language used here. Our national language is Bahasa Malay. Malaysian commonly speaks Bahasa Malay, English, Mandarin, Tamil and Cantonese.
For your convenience, it is always advisable to change to local currency as all transactions in Malaysia will be in Ringgit Malaysia (RM).
There is no tipping practice in Malaysia. It is solely at your own discretion.
All guest is advised to bring along swimming costumes, beach towels, sunscreen which safe to coral reef, etc.
